How Do I Switch?

We believe that switching to Opal should be as hassle-free as possible. We don’t believe in out-dated paper forms – that’s why everything to do with your switch can be done online and via the Adobe Document Cloud to make things as simple and secure as possible for you. But if you would prefer to do this over the phone, we’d be very happy to speak to you in person. Any questions you may have, Contact Us or let us know at

Contact Us

Get a Quote

In order for us to give you an accurate and competitive gas quote, we’ll first need a few details about your business. You can provide us with this information by filling out our quick and easy online quotation form here.

Signing Up

Next we’ll send you a quotation by secure e-mail which includes our proposed tariff, the principal terms of your contract, a copy of our terms and conditions and instructions on how to set up your Opal Direct Debit. If you are happy to proceed, you simply E-sign your acceptance with a couple of mouse clicks and it’s done!


You must make sure to have properly terminated your existing supply contract or you risk being automatically “rolled over” or renewed by at least a year at uncompetitive rates. To prevent this from happening, you must provide sufficient notice to your current supplier before your current contract end date – this is sometimes (but not always) printed on your gas bill. You’ll also need to make sure you are up to date with your payments. If you need any help or advice then please Contact Us.

Opening Meter Reading

Once you are signed up, Opal will handle the switch for you and we will send you confirmation of when your transfer date to Opal will go ahead. All that we finally need to complete the process is a meter read on, or very close to, the date of the transfer.

Welcome to Opal!

Shortly after your transfer date, we will send you our Welcome Pack
confirming the transfer and welcoming you to Opal.